Snynet Solution Logo
MON - SUN: 10 AM - 6 PM
+60 11 5624 8319

Blog

Microsoft launches Azure Communications, adds VoIP, video, and messaging

Image Description

Microsoft has revealed Azure Communication Services (ACS), a new platform that it says will enable developers to add video and voice communications, instant chat, and SMS features to mobile, desktop, and web apps. 

The first fully-managed cloud-based platform of its kind, ACS promises to advance customer engagement and provide next-gen customer support functions. As with other business phone systems, the technology streamlines communications, in this case via the same infrastructure used by Microsoft Teams. 

This secure network has proven reliability, is GDPR-friendly, boasts low-latency, and automatically scales depending on demand. Developers can create new workflows through user-friendly APIs and SDKs and utilize other existing Azure protocols too. 

User-friendly APIs

ACS will also allow developers to create multi-channel voice and video calling functions, personalized instant chat features, SMS capabilities, and inbound and outbound phone services. APIs can be accessed in multiple languages and SDKs are available in JavaScript, Java, .NET Core, and Python. On the client-side both iOS and Android SDKs are available. 

“Our goal is to meet businesses where they are and provide solutions to help them be resilient and move their business forward in today's market,” said Scott Van Vliet, Corporate Vice President of Intelligent Communications at Microsoft. 

“We see rich communication experiences—enabled by voice, video, chat, and SMS—continuing to be an integral part in how businesses connect with their customers across devices and platforms.”

Although the full platform won’t be available to try out until October, developers are able to experiment with ACS APIs for voice and video calls and instant chat using samples available on the ACS GitHub page.

Date

29 Sep 2020

Sources


Share


Other Blog

  • Save up to $120 as latest Samsung Galaxy Tab S6 deals drop to new price lows

    Whether you're looking for the Lite or the fully fledged S6, these Samsung Galaxy Tab deals are offering excellent price cuts at Amazon.

    Read More
  • Windows 11 system requirements are bad news for old laptops and PCs

    Microsoft has revealed the Windows 11 system requirements, and it may mean older laptops and PCs miss out.

    Read More
  • Google Project Zero will give companies more time before disclosing security flaws

    Project Zero will now allow companies 30 days to issue fixes before it reveals all.

    Read More
  • Liquid Web expands its WordPress offerings with IconicWP acquisition

    Liquid Web has acquired IconicWP and its founder and team will be joining the company's StellarWP business.

    Read More

Find Out More About Us

Want to hire best people for your project? Look no further you came to the right place!

Contact Us