Snynet Solution Logo
MON - SUN: 10 AM - 6 PM
+60 11 5624 8319

Blog

Facebook Messenger now lets you shop from anywhere in the world

Image Description

Facebook is making it easier for businesses to talk to their online customers using its Messenger platform.

The online giant has revealed a major upgrade to its chat plugin tool that will allow companies to talk to customers through their own website using Messenger - even if the user is not on Facebook.

Facebook originally launched an initial version of its chat tool back in November 2017, but until now, the service required the user to be logged into the social network to use.

Messenger shopping

Facebook says that the free service will help businesses reach more customers than ever, especially as companies large and small look to move into the ecommerce space during the global lockdown.

"Due to COVID, businesses everywhere have needed to adapt, and for many, that means increasing their online presence," Jenny Li, Product Manager, Messenger wrote in a blog post announcing the upgrade.

"As a result, people are contacting businesses online more than ever. Chat Plugin is an easy solution for businesses to talk to potential customers by bringing the Messenger experience directly on to their website. With minimal effort, businesses are able to kick off conversations, bring a personal touch to the online shopping experience, and build lasting relationships with customers."

The company says that developers will be able to quickly and easily build the chat plugin into their websites, adding the upgraded tool with "just a few clicks" in its Facebook Page settings menu.

The news is the latest in a series of Messenger updates as Facebook looks to distinguish the service from competitors. Reports last month suggest that Facebook may soon allow users of WhatsApp and Messenger to chat directly with one another, from within their respective apps.

Date

05 Aug 2020

Sources


Share


Other Blog

  • Where does Gmail archive mail? The top 18 Gmail questions answered

    Resolve your most pressing issues with the Gmail platform.

    Read More
  • Updated: Zoom outage - here's what you need to know

    Service restored for most Zoom users, others await a fix.

    Read More
  • Microsoft Edge will soon let you search your browsing history at lightning speed

    An upcoming Microsoft Edge feature will streamline the process of rifling through your history.

    Read More
  • Bitcoin price leaps past $50,000 for the first time

    Bitcoin has surpassed the $50,000 threshold, within two months of breaking $20,000 for the first time.

    Read More

Find Out More About Us

Want to hire best people for your project? Look no further you came to the right place!

Contact Us