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Exclusive: Most people use Gmail but don't know how full their inbox is

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As the year begins to end and people focus on taking a well-earned break over the Christmas holidays, it's a good time to take stock of life, work, and love. We're only focused on the second of those three today and specifically email usage. 

TechRadar Pro has commissioned an exclusive poll of 500 respondents from OnePulse showing which email services people use and some details about how. 

Surprise, surprise Gmail comes out on top. 

Close up of a person touching an email icon.

(Image credit: Geralt / Pixabay)

A lot of people absolutely hate email, and with good reason. Clients, especially default clients like Apple Mail, are often slow and geared towards casual users, not power users at work. 

On top of that, Slack and Teams, plus a bunch of others, have sprouted up to fulfil work-specific chat needs - even Meta has got in on the action with Workplace. 

To email or not to email 

So, let's break down the results. 

According to our survey, the dominant email service is Gmail – and it's not even close. A full 59% of respondents use Google's email offerings, followed by Outlook (19.7%), Yahoo (13%), iCloud (2.9%), and others (5%). 

But what about power users? Well, they're in the minority too. Most people (75.6%) have between one and 10,000 emails in their inbox, followed by 16.75% who have between 10,001 and 100,000, and then a rarified 7.59% have over 100,001 or more. 

The story is similar for email storage: just over half (50.2%) either don't know or don't care how full their inbox is. The rest have up to 5GB filled (32.8%) or over 5GB (17%). 

Date

26 Dec 2021

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