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A surprisingly high number of home workers are being subjected to webcam surveillance

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A third of workers (32%) say that they are being monitored when working remotely, up by a third compared to just six months ago (24%), new research has found.

A new survey from the Prospect trade union says that bosses frequently use webcams in people’s homes to keep track of their remote working employees, with 13% of home workers currently being tracked by a web camera, up by more than 100% since April (5%).

Unsurprisingly, employees are not big fans of the practice, with the study finding four in five (80%) believe something should be done about it - whether that's a complete ban (52%), or heavily regulated (28%). Just 8% of workers think their bosses have every right to plug into a web camera whenever they want and see what their remote working employees are up to. 

Calls for bans and tighter regulation

The survey found that bosses seem particularly interested in keeping tabs on younger workers, with those aged 18 - 34 experiencing a “significantly higher” rate of monitoring compared to their older colleagues. 

Overall, almost half (48%) of younger workers said they were being monitored at work, and a fifth (20%) said they were being monitored with cameras. 

Prospect says its members are concerned these intrusive monitoring practices are affecting workers in sectors with higher levels of remote working, larger proportions of younger workers, and low levels of trade union membership, such as the tech sector. It has called for a “range of measures” to protect employees, from tougher regulation, to making sure employees are always consulted, to the necessity of full transparency on how the tech is used.

The union has also called for the government to ban using cameras in people’s homes, unless there is a conference call or a video meeting.

At the same time, the UK’s Information Commissioner’s Office (ICO) - the country’s data watchdog, was said to have been reviewing guidance to employers on how to use new technologies - monitoring included.

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09 Nov 2021



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